feat: update issue and feature request templates to include documentation links and submission checks

.github/ISSUE_TEMPLATE/bug_report_en.md

@@ -7,14 +7,23 @@ assignees: ''
 
 ---
 
-**Routine Checks**
+## Read This First (Do Not Remove This Section)
+
+- Docs: https://docs.newapi.ai/
+- Usage questions first: https://deepwiki.com/QuantumNous/new-api
+- Warning: issues with this template removed, section headings deleted, or content cleared may be closed directly. Repeated abusive submissions may result in a block.
+
+**Your current newapi version**
+
+Please fill this in, for example: `v1.0.0`
+
+**Submission Checks**
 
 [//]: # (Remove the space in the box and fill with an x)
-+ [ ] I have confirmed there are no similar issues currently
-+ [ ] I have confirmed I have upgraded to the latest version
-+ [ ] I have thoroughly read the project README, especially the FAQ section
-+ [ ] I understand and am willing to follow up on this issue, assist with testing and provide feedback 
-+ [ ] I understand and acknowledge the above, and understand that project maintainers have limited time and energy, **issues that do not follow the rules may be ignored or closed directly**
++ [ ] I have confirmed there are no similar issues
++ [ ] I have thoroughly read the docs at https://docs.newapi.ai/ and the project README, especially the FAQ section
++ [ ] I have not removed any guidance or section headings from this template and will complete it as requested
++ [ ] I understand that maintainers have limited time and issues that do not follow this template may be ignored or closed directly
 
 **Issue Description**
 
@@ -23,4 +32,4 @@ assignees: ''
 **Expected Result**
 
 **Related Screenshots**
-If none, please delete this section.
+If none, please delete this section.